Within the scope of the thesis, the topic has limited and focused on analyzing the most basic content of foreign direct investment activities of Japan and Korea, the positive and negative impacts of FDI enterprises for Vietnam’s economy and society. Evaluating the results of the management process for FDI enterprises as well as analyzing the state management of this type of enterprise in Vietnam in the past time, pointing out the problems that exist in state management. Based on the analysis of that management situation, the thesis has set out specific solutions to further enhance the management of FDI enterprises in the most effective way, while helping businesses operate. In accordance with the law of Vietnam, it has also motivated businesses to further develop their contributions to the socio-economic development of the province in the coming time.
9
TS. Nguyen Hoang Tien
Comparative analysis of knowledge management software applications at E&Y and Unilever Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Multidisciplinary Research and Development
The paper examines the current situation of application of knowledge management software at E&Y and Unilever in Vietnam, comparative analysis of application of knowledge management software at E&Y and Unilever in Vietnam, making recommendations solutions to improve the application of knowledge management software in Vietnamese enterprises to find out the reality of application of knowledge management software at E&Y and Unilever in Vietnam has brought remarkable success in knowledge management in enterprises, knowledge management software in E&Y and Unilever companies have their own characteristics, different in purpose, success and time, measures to improve the application Using knowledge management software needs to be invested in a special way in the professional work associated with the development n of knowledge economy.
8
TS. Nguyen Hoang Tien
Global strategic risk analysis of high-tech businesses in the era of industrial revolution 4.0
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Multidisciplinary Research and Development
This article in turn introduces global, high-tech and high-tech businesses. What are the concepts of industrial revolution 4.0? The effects of industrial revolution 4.0. Risk situation of high-tech enterprises in the era of industrial revolution 4.0 and offering recommendations and solutions for businesses. Thereby can better understand the industrial revolution 4.0, the beginning of a new industry with opportunities and challenges for the economy. Based on the situation of enterprises proposing measures to overcome as well as avoiding risks. By forcing businesses to change business, organizational, governance and business culture models, businesses must change, invest heavily in information technology systems and access high quality human resources.
7
TS. Nguyen Hoang Tien
Logistics service management in Vietnamese enterprises and foreign corporations
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Multidisciplinary Research and Development
SCM (Supply Chain Management) is a part of ERP (computer software that automates the staff of the enterprise’s staff with the aim of improving operational efficiency and comprehensive management effectiveness of enterprise). For the purpose of improving the supply chain, SCM has a combination of many artistic and scientific tactics to bring the best products / services to customers. SCM provides solutions to improve production and business efficiency and distribute products / services to customers in supply chain management. The origin of SCM is derived from the development of the Logistic industry – the supply or translation service is the logistics. Development logistic goes through three phases: Distribution (Distribution), Logistics system, supply chain management (SCM). In particular, the third stage is the crux of the problem we are investigating. This phase is focused on developing relationships, relationships with customers, partners and stakeholders. SCM has an important influence on both the output and the input of the business. SCM can change the input materials. In addition, it can also optimize the process of transferring materials, goods and services. The article will analyze SCM activities of foreign corporations and domestic enterprises in Vietnam.
6
TS. Nguyen Hoang Tien
Managing change in socially responsible businesses Reality in Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Multidisciplinary Research and Development
Joining WTO means that Vietnamese enterprises must participate an international playing field with many harsh new “game rules” that if not done properly we will be excluded from that game. In addition, the consumers around the world today are not only concerned with the quality of products and services but also increasingly concerned about the protection of health and the environment and the responsibility to the community. Consumption of clean, environmentally friendly products has formed and will become an inevitable consumer trend in the future. Therefore, businesses that want to survive and develop will not only have to set a profit target on the top but alcohol must pay attention to the social responsibility aspect of the business. In Vietnam, in recent years public opinion has begun to be closely concerned and pressing for a series of serious violations of business ethics, environmental harm and human health at a serious level. The problem of corporate social responsibility in Vietnam is posed as a difficult question to be answered. So, in this study we will discuss the topic: “managing change in socially responsible businesses – the reality in Vietnam”.
5
TS. Nguyen Hoang Tien
Customization and standardization of the business strategy of foreign enterprises in Vietnam. The McDonald’s case and the fast food sector
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Research in Marketing Management and Sales
E-ISSN: 2663-3337 / P-ISSN: 2663-3329
Tác giả chính
The 21st century brings together a number of changes in all fields. The market evolved continuously and it is becoming more and more difficult for businesses to differentiate from their competitors and to gain and maintain a leader position in their industry. When it comes to business strategies and market approach, how some foreign typical brands in fast food industry have conducted in terms of global and multinational approach, in particular, customization and standardization Factors. The purpose of this paper is to study, demonstrate to some critical strategies of foreign businesses such as Mc. Donald’s brand as one of the most successful fast food chain in the world. This paper is organized as follows: in the first section, I will give brief introduction to the first step of it into Vietnam market parallel with some results of analyzing particular strategies used by Mc. Donald’s and how these strategies are effective. Then, in comparison with other typical brands like KFC and Lotteria is to illustrate and contrast clearly. Finally, the paper will debate about positive efficiencies as well as corporate social responsibilities.
4
TS. Nguyen Hoang Tien
Management and leadership in socially responsible businesses reality in Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Research in Management
ISSN: 2664-8792
Tác giả chính
From the 1960s onwards, the issue of corporate social responsibility has increasingly attracted attention not only from social organizations, governments, researchers, but also by entrepreneurs and users. More and more people around the world in general and Vietnam in particular, think that companies must be responsible for morality for their employees and the whole society. This article presents the results of practical research on social responsibility implementation at Vietnam Dairy Products Joint Stock Company (Vinamilk), thereby giving some suggestions to promote the implementation of social activities of the company in a sustainable way.
3
TS. Nguyen Hoang Tien
CRM application in customer service management at the Big 4 banks in Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Research in Management
ISSN: 2664-8792
Tác giả chính
Currently, in Vietnam, the phrase “Customer Relationship Management” or CRM is known and recognized by many businesses such as banks, insurance companies and other service providers. The importance of Customer Relationship Management (CRM) and its potential to help them acquire new customers retain existing customers and maximize their lifetime value. At this point, close relationships with customers will need close coordination between marketing and IT departments to provide long-term maintenance for selected customers. This article refers to the role of Customer Relationship Management in the banking sector and Customer Relationship Management needs to increase customer value by using a number of analytical methods in CRM applications. CRM is a sound business strategy to identify the bank’s most profitable customers and potential customers. Therefore, the management of customer relations in banks is one of the prerequisites for getting the bank to achieve the desired goals.
2
TS. Nguyen Hoang Tien
Develop leadership competencies and qualities in socially responsible businesses reality in Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Research in Management
ISSN: 2664-8792
Tác giả chính
The paper lays down the general theoretical basis for developing leadership and leadership qualities in practical socially responsible businesses in Vietnam. At the same time, the article also outlines the factors affecting leadership and leadership qualities of a socially responsible business leader. From the facts and theories available, the article draws conclusions as well as recommendations for authorities to enhance the capacity and leadership qualities of Vietnamese enterprises.
1
TS. Nguyen Hoang Tien
CRM application in managing hotel, restaurant and tourism services in Vietnam
Đăng tạp chí quốc tế có chỉ số
Tạp chí International Journal of Research in Management
ISSN: 2664-8792
Tác giả chính
Vietnam is starting to enter a new stage of development and integration, deeply integrating into the world economy with the completion of many large-scale free trade agreements. The development of integration shows how Vietnamese tourism and hotel tourism enterprises have applied management and implementation methods, to build strong resources and competitiveness in the current context. To do this, businesses are always on the spirit of strategic planning and in the spirit of solving problems related to customers, information and technology innovation. Experts said that Vietnam’s tourism and hospitality industry promises to continue to grow when Vietnam is emerging. The above topic will bring some information about customer management solutions for tourism and restaurant services.
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